Resource: Technology Companies
White Paper: How Cyber Risk Assessments Transform Insurability for Technology Firms

Technology companies are a fascinating client segment for brokers working in the cyber insurance market. On the surface, they look like ideal risks, technically literate, security-conscious, with dedicated IT functions and often some form of compliance programme already in place. They’re among the more complex risks to place well.

The challenge starts with what tech companies think insurers care about. They tend to present their technical controls, the security tooling they've deployed, the certifications they hold, the frameworks they comply with, and assume that's the picture underwriters need to see. Sometimes it works. But increasingly, insurers are looking for more, and a submission built solely on technical credentials will often miss the mark.

Can’t wait? – DOWNLOAD THE WHITE PAPER HERE

Infoprotect's white paper on technology-sector risks explains why this happens and what brokers can do about it. The technology sector has a distinctive threat profile that standard assessments frequently fail to capture. Software supply chain attacks, API vulnerabilities, third-party integration risks, zero-day vulnerability response - these are the attack vectors that are driving losses in tech sector cyber claims, and they're not well-addressed by the kind of compliance-oriented assessment that a typical tech company will already have gone through.

There's also a governance gap that matters greatly to underwriters but is often invisible in a tech firm's self-assessment. Having strong security tooling is one thing. Having board-level oversight of cyber risk as a business issue, clear accountability structures, documented policies and procedures, and a culture where security is everyone's responsibility rather than just the security team's, these are different things entirely, and they're what insurers are increasingly asking to see evidence of.

The self-attestation model compounds the problem. Tech companies answering a cyber insurance questionnaire are interpreting their own security controls and presenting them in the most favourable light they reasonably can. Underwriters know this, and they discount accordingly. The gap between what the client believes about their security and what the insurer is prepared to rely on can be substantial, and it shows up in premiums, in coverage restrictions, and in declinations.

An Infoprotect Cyber Assess engagement changes this dynamic. The assessment is independent and validated. It covers the full range of factors that determine insurability, technical controls, governance maturity, human risk management, incident response capability, and business continuity planning, and produces a report that reflects the actual state of the client's cyber risk posture rather than their own interpretation of it. For a technology firm, that often means surfacing things that the client's internal teams haven't flagged, not necessarily because they've been hidden, but because internal assessments tend to focus on what's working rather than what remains exposed.

For brokers, the value of bringing this kind of independent assessment to a tech sector renewal or new business submission is significant. The submission becomes more credible. The underwriter has something substantive to assess rather than a questionnaire to interpret. The broker is positioned as someone who understands the complexity of the risk and has done the work to present it properly.

There's a client benefit that runs alongside the insurance benefit. Technology firms that go through a Cyber Assess engagement come away with board-level risk intelligence that has genuine value beyond the insurance renewal. They understand their own risk posture better. They have a prioritised roadmap for improvement. They can demonstrate to their customers and partners that cyber risk is being managed at the governance level, not just at the technical level. In a sector where client trust in data security and system integrity is a genuine competitive differentiator, that matters.

The white paper also speaks to something brokers will recognise from their own experience: the challenge of placing tech-sector risks in a market where insurers have incurred significant losses. The solution isn't to pretend the risk is simpler than it is. It's about presenting it in a way that gives underwriters confidence — which means going beyond the technical layer to the governance and human factors that drive claims.

If you have technology clients whose cyber insurance is becoming harder to place, more expensive, or more restricted than you think it should be, the Infoprotect technology white paper is worth your time. It explains the methodology, the broker advantage, and the outcomes that a properly structured risk assessment can deliver.

Download the white paper and speak to Infoprotect about how Cyber Assess could improve outcomes for your most challenging technology sector clients.